Fashion nova track order8/30/2023 ![]() ![]() In addition to the $4.2 million for harm consumers incurred, Fashion Nova is prohibited from making misrepresentations about any customer reviews or other endorsements. In a complaint first announced in January 2022, the FTC alleged Fashion Nova misrepresented that the product reviews on its website reflected the views of all purchasers who submitted reviews, when in fact it suppressed reviews with ratings lower than four stars out of five. Under the final order, Fashion Nova will pay $4.2 million and is prohibited from suppressing customer reviews of its products. The Federal Trade Commission has finalized an order settling allegations that online fashion retailer Fashion Nova, LLC blocked negative reviews of its products from being posted to its website. About the FTC Show/hide About the FTC menu items.News and Events Show/hide News and Events menu items.Advice and Guidance Show/hide Advice and Guidance menu items.Competition and Consumer Protection Guidance Documents.Enforcement Show/hide Enforcement menu items.Contact Fashion Nova at 2801 East 45th, Vernon, CA 90058 +. You can withdraw your consent at any time by texting STOP to 55525. Consent is not a condition of any purchase. cart reminders) from Fashion Nova CA at the cell number used when signing up. By submitting this form, you agree to receive recurring automated marketing text messages (e.g. īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy. Contact Fashion Nova at 2801 East 46th, Vernon, CA 90058 +. ![]() You can withdraw your consent at any time by texting STOP. Don't worry, we'll do the math for you.īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy.īy submitting this form, you agree to receive recurring automated marketing text messages (e.g. In every case, we prorate the discount across all applicable items in your specific order. If you return the $10 item you will get $6 in credit. ![]() If you return the $15 item you will get $9 in credit. But how we calculate it, is you got the $15 item for $9 and the $10 for $6 as the $10 discount is prorated across the 2 items. The $10 item in this case would be the item you got for free. One was a $15 item and the other was a $10 item. Let's say you redeemed a BOGO for 2 items. The easiest way to do this is to give you an example. If an item is identified as damaged, a 50% restocking fee will be reduced from your return amount. Upon receipt of your return our returns processing team inspects all garments for stains, holes, defects, and wear. In the case they missed an item please contact us and include the order number and item(s) missed. It is up to the returns processing associate to locate your items manually for any order returned that was not done through our Returns Portal. Please do not group returns like this in the future as it can cause major delays and incorrect crediting. If you lost access to your email you’ll need to contact us below with your order number, full name, and billing address. Please make sure to check all folders including Spam on the email address associated with your order. Orders sent without following this process will be delayed and may cause crediting issues.Īll returns will be refunded via gift cardĭue to the nature of our fast limited supply sourcing we do not offer refunds to the original form of payment. To ensure fast and accurate processing please use the Returns Portal before sending back your return. ![]()
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